This MIGHT be my final set of suggestions to help our server. The server that we waited for so long. The server you planned for almost a year. The server we called our home. This will be a long post so I ask for your patience in reading this. Without further ado, here goes.
We shouldn't stick to x1 now that we knew only few people appreciate it and few can only bear it. I think the rates are one of the reason people won't play in it. That's reality. I think it should be x1.5~x3 floating rates that changes every 8hrs. These rates alone can attract lots of players.
Now the problem comes, how about weekend bonus? You can just completely remove it or make it from 20% to 50% that goes along with the floating rates.
Since it will be x2 on weekends, its OK if you will not implement the floating rates during these days to avoid players be only active on weekends but its still up to you, its your call.
Another one would be the costumes and exp rings. I think they're not really a problem when mixed together with the rates. So what if people get more exp than the others, its their edge. Plus, I think this will give more value to the costumes now more than ever. Remember, we are not sticking on x1 now.
With this rates, you will expect more people to play now.
Now that you added BM and BBG, why not add the rest exp/drop increasing items? Another reality that we faced here is that no matter what we do, the term P2W will not be remove on cash shop. People nowadays expect these items on cash shop of every server they play and the lack of these in our cash shop is another reason people don't play here or quit playing. So what if you are one step ahead of others, that's a perk of a donator. Plus, they are just exp/drop increasing items, unless you put godly weapons on cash shop. Now thats really P2W. Btw, the Donation Item Suggestion Thread is getting buried, people stop suggesting. You gotta do something about it, I guess.
People fall on the routine of grinding, hunting, leveling. Eventually, with the content they are waiting for not being here yet, they tend to get lazy and lazy and then stop playing.
So I suggest adding something that make people crave for it. You said its a role playing server, then make it really a role playing one.
StoryMode Quests that updates every month but not completely remove its previous NPC so that people who just joined can still catch up and people who just love the story can re-play it again specially if this StoryMode Quest having many branching paths to choose from. The rewards are simple, not too OP. It can be loots, zennies, items like the ones that you can find in every mini quests inside the game itself. The story itself is a reward, in my opinion. This will give a goal to people and not just fall on that deadly routine.
Enough with hiding around the corner. People need to see you guys once in a while. Add that with simple events like hide-and-seek, Question and Answer, or summoning monsters in town to be hunted by players, then you will have an active community.
Active GM/HM In-Game+Forums+FB Page and Group
This is more of a rant first then followed by a suggestion.
With the recent happenings these past few weeks, there was little to no appearance of the DEV team.
People felt neglected and abbandoned. No HM controlling the players in game. Flooding chats, pubbing advertisements of other servers, badmouthing others,etc etc. Questions being answered late here in the forums and continues fighting and advertising of other server in our group. I thought our fb group have some approval system before a post is being posted in our group. If theres one, who the heck let those irritating posts in the group? And if not, its a mistake specially now because of the state of our server.
Specially the recent major lag we felt and everyone got DC. We expected someone from your team to show up immediately to explain to us the situation but sadly, no one appeared. Everyone were in a state of mass confusion that time.
We need active HMs. I got some info that even though theres sometime an HM in game, he/she is just afk. And I think thats a fact coz most on the time, when I asked for help using the NPC, I dont receive an answer at all.
So in order to avoid thinking that youre the only one working behind the scenes and that everybody left you, we need active people to watch over us and guide us.
I think little to no advertising was done at all. If there was, I cant even remember it now. See, thats the problem. So you cant really expect many players to come with few advertising. Some like and share like I suggested before, headgears or items you get when you share this, share that. Share some memes, videos, oh our video. Where is it? We need to follow whats trending now, we need to do what the other servers are doing.
I can add more but I think these suggestions are enough for the moment. These are the core suggestions that you need to help the server. In fact, some of these suggestions were from the guys who originally suggested them but I guess ignored so I put them up here and refined them a bit. Added few of my own words in them.
We faced reality with whats happening on our server so enough sticking with our system, its not working the way we want it. Enough with the drama. We need a solution.
Sometimes, its ok to tell to us whats the real deal of the server. Is it really going well? Do you still have your team? I still believe in you @Neffletics. I know youre sick of people tagging you everywhere here in forums and in fb group, dont worry as this might be the last from me.
Personally, I made a sort of deal with myself. A checklist. That if nothing change for a month and the situation gets worse and worse, I will quit. Maybe find another server, or go where my friend is currently playing, a renewal server, or just totally quit playing RO and stick with my life now.
Goodluck with the server, and goodluck to you, sir. I will still play on it and observe it for a month like I said.